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Privacy Policy – How 96mmyr Handles Your Information

Q: How do I request correction or deletion of my data?

Use live chat, email support@96mmyr.net, or fill out the privacy-request form in account settings. Describe the correction you need or confirm you want full deletion. We will verify your identity and process the request within forty-eight hours.

We collect only the data we need to operate your account, process deposits via Touch 'n Go, GrabPay, Boost dan FPX, and deliver our live casino, slot rooms…

Account data protectionTransparent collectionVisitor rights respected

Explore the Lobby Read FAQ

What We Collect and Why We Need It

96mmyr Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account we ask for an email address, a password you choose, and basic contact details so we can verify withdrawals and send account alerts. Payment processing through Touch 'n Go, GrabPay, Boost dan FPX generates transaction records that our payment partners share

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with us to confirm deposits and withdrawals cleared. We log your device type, browser and IP address each time you visit the lobby so we can detect unusual sign-in patterns and block unauthorized access attempts. Game-session data – which tables you opened, how long you played,
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your bet history – stays on our servers to support account statements and dispute resolution. We never sell visitor lists to third parties and we do not share your email or contact details with advertisers. Access to your account information is limited to our compliance, support
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and technical teams who need it to answer your requests or investigate issues. Where local law permits, we operate this service for visitors in Malaysia; data handling complies with applicable local and regional privacy standards.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, request a correction, or ask us to delete your account, use any of the channels below. Our team will confirm your identity before making changes to protect your account from unauthorized requests.

Team online

Live chat

Open the support panel in the lobby footer and choose the privacy topic. An agent will ask for your registered email to verify your identity, then handle your data request in the same session. Most requests are processed within one business day.

Email privacy team

Send your request to our privacy inbox at [email protected]. Include your registered email address and describe what you need – access, correction, or deletion. We reply within forty-eight hours with next steps or the information you requested.

Account settings page

Log in and navigate to the account-settings tab, where you will find a privacy-request form. Select the action you want, add any notes, and submit. The form routes your request directly to our compliance team for review.

DATA PRACTICE

How We Protect and Manage Your Information

We encrypt account credentials and payment details at rest and in transit using industry-standard protocols. Session data and bet history are stored on secure servers with access restricted to authorized personnel.

What we collect

We gather your email, chosen password, device fingerprint, IP address, payment-transaction records from Touch 'n Go, GrabPay, Boost dan FPX, and game-session logs. This data lets us verify your identity, process deposits and withdrawals, and provide account statements.

Cookie use

We place a session cookie when you log in so the lobby remembers you as you switch between live tables, slots and the sportsbook. A persistent cookie saves your language and layout preferences. You can clear cookies in your browser settings at any time.

Account security

Login credentials are hashed and salted before storage. We monitor sign-in attempts for unusual locations or rapid-fire password tries and will lock your account if suspicious activity is detected. Two-factor authentication is available in account settings for added protection.

Data retention

Active-account data stays on our servers as long as your account remains open. After you close your account we retain transaction and game-session records for six years to meet audit and dispute-resolution obligations, then securely delete them.

Who sees your data

Only our compliance, support and technical teams have access to your account details, and only when needed to answer your requests or investigate issues. Payment processors see transaction records to confirm deposits and withdrawals. We do not sell or share your contact details with advertisers.

Your rights

You can request a copy of the data we hold, ask us to correct errors, or have your account and associated information deleted. Contact us through live chat, email or the account-settings form and we will verify your identity before processing the request.

Privacy Policy Questions and Answers

Below are the questions we hear most often about how we collect, store and protect your account information. If your question is not covered here, reach out through live chat or email and we will walk you through the details.

We ask for an email address, a password you create, and basic contact details. When you deposit or withdraw through Touch 'n Go, GrabPay, Boost dan FPX, our payment partners share transaction records so we can confirm the transfer cleared.

Transaction logs and game-session records stay on our servers for six years to support audit and dispute-resolution requirements, then we securely delete them. Once your account closes we no longer hold your login credentials or contact details beyond that retention period.

Yes. Send a data-access request through live chat, email or the account-settings form. We will verify your identity and provide a summary of the account details, transaction history and session logs we hold within two business days.

No. We do not sell visitor lists or share your contact information with advertisers. Only our internal compliance, support and technical teams see your details, and only when they need them to process your requests or investigate account issues.

We set a session cookie when you log in so the lobby keeps you signed in as you move between tables and slots. A persistent cookie saves your language and layout preferences. You can clear or block cookies in your browser settings anytime.

Use live chat, email [email protected], or fill out the privacy-request form in account settings. Describe the correction you need or confirm you want full deletion. We will verify your identity and process the request within forty-eight hours.

Yes. All payment details are encrypted in transit and at rest using industry-standard protocols. When you deposit, the payment partner handles your credentials directly and only sends us a transaction-confirmation record, so we never see your wallet password or PIN.

Privacy Policy – How 96mmyr Handles Your Information

How to Reach Us About Your Data

Live chat

Email privacy team

Account settings page

How We Protect and Manage Your Information

What we collect

Cookie use

Account security

Data retention

Who sees your data

Your rights

Privacy Policy Questions and Answers

01 What personal information does 96mmyr collect when I open an account?

02 How long do you keep my account data after I close my account?

03 Can I see what information you have about me?

04 Do you share my email or contact details with third parties?

05 What cookies does the site use and can I disable them?

06 How do I request correction or deletion of my data?

07 Is my payment information encrypted when I deposit via Touch 'n Go or GrabPay?

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